Establishing and building rapport is a crucial aspect of research interviews with children and families. With interviews increasingly conducted via online platforms, such as Teams and Zoom, researchers are challenged to reflect on relational aspects, such as building rapport, when using this medium and how approaches may need to be nuanced. This…

In this methodological discussion, a critical and reflective account of the process and use of online photo-elicitation interviews is given. The role and importance of a well-structured pre-interview task are discussed with a working example aiming to capture physiotherapy students' professional doctorate journey. It is argued that…

The article introduces a systematic comparison of video-based dyadic interviews and focus groups using newly developed tools for evaluating the success of one way of doing focus groups over another. We conducted a series of online discussions using a video conferencing tool, half of which consisted of four-person focus groups and the other half…

Internet-based platforms are increasingly used to collect qualitative data. We conducted a quasi-experimental study to explore whether data collection mode affects data content and data collection costs. Participants (N = 171) were assigned systematically to one of four modes--(1) in-person (control), (2) online video-based, (3) online chat-based,…

This work-in-progress doctoral research project aims to identify meaning negotiation patterns in synchronous audio and video Computer-Mediated Communication (CMC) environments based on the model of CMC text chat proposed by Smith (2003). The study was conducted in the Institute of Online Education at Beijing Foreign Studies University. Four dyads…

The purpose of this bounded phenomenological case study was to investigate the experiences of leaders in one Texas school district integrating social media into communication practices. The participants in this study were twelve campus leaders, four district level leaders, and the superintendent of schools. The focus groups consisted of three…

The aim of this study is to compare the role of the tutor in an online and a face-to-face problem-based learning (PBL) session to shed light on potential differences of the tutor role in both settings. In this practice-based study we compared the two groups with the same tutor undertaking the same module. Students completed questionnaires about…

Whilst increasingly widespread, teaching online can be a solo endeavour. In this paper, we consider how peer exchange between online tutors from different institutions may offer a solution to this professional isolation. We report on a cross-institutional peer observation and mentoring programme between the Universities of York (UK) and Waikato…

This article introduces a new method of multimodal discourse analysis to study synchronous online learning through using screen-captured digital video as the data source. This new methodology is applicable to researchers and educators interested in using video files as a foundation to map out the interactions of the multiple semiotic modes used in…

In this multiple-case study, the author investigated fully online students' perceptions of and experiences with asynchronous and synchronous writing support options of an institutional writing center and a commercial tutoring service. This dissertation used a multiple-case study design (Merriam, 1998, 2009; Yin, 2009) to ascertain which features…

Young people's online safety continues to be a high priority for educators and parents. Cybersafety policies and educational programs are continually updated and revised to accommodate for the innovative ways they engage with digital culture. However, empirical research has shown that despite these efforts young people, especially teen girls,…

This study examined the relationship between Synchronous Voice Computer Mediated Communication (SVCMC) interaction and the use of feedback types, especially pronunciation feedback types, in distance tutoring contexts. The participants, divided into two groups (explicit and recast), were twelve beginning/low-intermediate level English as a Foreign…

The purpose of the study was to investigate practicum students' perceptions of their experience with an online practicum course in an Applied School Psychology graduate program. With the use of synchronous and asynchronous communication technology, the instructor and students met in the online environment to engage in discussion with regard to…

This case study investigated the characteristics of computer-mediated synchronous corrective feedback (SCF, provided while students wrote) and asynchronous corrective feedback (ACF, provided after students had finished writing) in an EFL writing task. The task, designed to elicit the use of the hypothetical conditional, was completed by two…

Due to the challenges facing rural schools, many jurisdictions have resorted to the use of virtual school programs to provide curricular opportunities to their students. While the number of virtual schools that rely on synchronous instruction as a primary or significant method of delivery is quite small, there are some programs that do (and a…