Based on a corpus of 296 authentic business emails produced in computer-mediated business communication from 7 Chinese international trade enterprises, this paper addresses the language strategy applied in CMC (Computer-mediated Communication) by examining the use of hedges. With the emergence of internet, a wider range of hedges are applied…

In June 1994, the Texas Center for Educational Technology (TCET) posted a survey on several educational listservs and conference groups on the Internet requesting comments, observations, and opinions from educators having experience with telephones in classrooms. Most of the respondents agreed on the need to equip K-12 classrooms with modern…

This project utilized computer technology to establish an email discussion forum for communication and learning in which students shared information, ideas, and processes of learning multicultural education. This paper presents the quantitative count of email messages and qualitative analysis of students' perceptions of email discussions. It then…

This article, using data from a year-long study of writing processes in an institutional context, looks at the demands made on writers in workplace environments as they make requests of their colleagues. Building on Brown and Levinson's politeness theory, the study takes a view of context as being a key factor in framing requests, in addition…