This case study describes the design and implementation of scenario-based focus groups run by a collaborative research team consisting of eight individuals spread across eight institutions within the United States. Originally intended to be face-to-face, the research team pivoted mid-study to adapt the scenario design for the fully online…

The methodological paper illustrates the "informed grounded theory (informed GT) methodology" by briefly demonstrating a case study about synchronous video communications and teacher presence in distance education. Unlike Glaser, B. G., & Strauss, A. L. (1967). "The discovery of grounded theory." Aldine. GT, the literature…

As the COVID-19 pandemic shut down most face-to-face instructions and services in higher education, universities struggled to continue teaching and serving students. In particular, student services like academic advising were significantly impacted, as most advising is conducted in person. The use of synchronous communication technology was…

Despite suggestions being a common speech act used by writing center tutors, very limited research is available on the use of suggestions in online writing center practice. Drawing upon multiple sources of data including the chat transcript, screen recording of the session, and final revised version of the writer's text, this case study explores…

In recent years, Video-based Synchronous Computer-Mediated Communication (VSCMC) has started to be applied in EFL education for young Chinese learners. VSCMC teaching, as distinctive from face-to-face teaching, brings numerous planning challenges for teachers using technology. Research has shown that teacher beliefs significantly affect lesson…

This ethnographic case study has focused on language use in texting out of institutional contexts between voluntary language partners. Within the translanguaging and digital literacies framework, we explored how two pairs of Korean-English language partners practice translanguaging in texting in order to construct their multilingual identities.…

The purpose of this bounded phenomenological case study was to investigate the experiences of leaders in one Texas school district integrating social media into communication practices. The participants in this study were twelve campus leaders, four district level leaders, and the superintendent of schools. The focus groups consisted of three…

The current study explores utilizing the ACTFL cultural framework to structure synchronous video-based speaking activities and subsequent class discussions. The study includes 39 students in two sections of an intermediate-level college Spanish course who engaged in five 30-minute conversations with native speakers of Spanish via Talk Abroad…

While the affordances of face-to-face and online environments have been studied somewhat extensively, there is relatively less research on how technology-mediated learning takes place across multiple media in the networked classroom environment where face-to-face and online interactions are intertwined, especially in the context of language…

Few studies in language teacher education programs provide insight on how knowledge of Systemic Functional Linguistics (SFL) is developed by teacher candidates to support their metalinguistic awareness and preparation to teach language. Building upon the contributions of Johnson and Byrnes, we combined Halliday's language-based theory of learning…

As higher education institutions in United States offer online courses to growing audiences, there is increasing desire to understand how best to engage students with both course content and their peers. This case study examines the effects of assigning chat roles and facilitating self- and group reflection on student--content and student--student…

This chapter reports the challenges that both the students and the teachers experienced in a telecollaborative project between a Japanese university and an American university. In this semester-long project, the students in groups of three to five from both universities worked collectively mainly asynchronously and in occasional synchronous…

As e-resources become more ubiquitous, and the technologies available to access them more sophisticated, libraries have greater opportunities to reach out to global users. However, this same distance means that some users never even set foot in a physical library. This case study will describe how one large academic library started a business,…

Being a language teacher in the modern world requires sensitivity to complexity, which may pose challenges for student teachers and teachers in the field accustomed to classroom-based learning and teaching. This study examines how language students are managing complex pedagogic situations in a technologyrich environment while exploring new ways…

In this multiple-case study, the author investigated fully online students' perceptions of and experiences with asynchronous and synchronous writing support options of an institutional writing center and a commercial tutoring service. This dissertation used a multiple-case study design (Merriam, 1998, 2009; Yin, 2009) to ascertain which features…