Approximately 10% of learners complete Massive Open Online Courses (MOOCs); the absence of peer and professor support contributes to retention issues. MOOC leaders often form groups to supplement in-course forums and Q&A sessions, and students participating in groups find them valuable. Instructors want to assist in the formation of groups,…

The ongoing popularity and increased availability of online college courses and programs has attracted a greater diversity of students. Along with continued female-majority enrollment, increasing numbers of students of traditional college age and students from a variety of ethnicity groups are taking online courses. The prevailing guiding…