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Katlyn Guzar; Daniella Bianchi-Laubsch – Canadian Journal of Educational Administration and Policy, 2024
During the COVID-19 pandemic, student services leaders needed to adapt to working entirely virtually, find creative solutions to adjust their service delivery, and change how they engaged with their teams. Before COVID-19, studies of virtual leadership focused on virtual teams developed because of the geographical distance between team members.…
Descriptors: Higher Education, COVID-19, Pandemics, Student Personnel Workers
Molek-Kozakowska, Katarzyna; Molek-Winiarska, Dorota – Business and Professional Communication Quarterly, 2023
This study draws from personality psychology and linguistics of written communication to explore the characteristics of self-selected well-written email communications (N=273) solicited from Polish managers who organized and supervised the (remote) work of their units during the COVID-19 period. The focus is on the writing of managers with…
Descriptors: Administrators, Electronic Mail, Computer Mediated Communication, Content Analysis

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