Examines the perception of flaming (hostile verbal behavior) in electronic mail by exploring, in the context of five escalating levels of socioemotional intensity, the effects of pictographs (typographic symbols used to express emotion) and quoting. Results suggest pictographs and quoting can vary in perceived intensity and meaning, depending on…

To investigate gender effects on computer-mediated communication, undergraduate psychology students were put in small groups (males, females, or mixed) and were assigned feminine content (decision making) and masculine content (intellective) task types. Groups of females, regardless of task, sent more words per e-mail message, were more satisfied…

Describes a study that established a measure and model for use in predicting and explaining electronic mail systems as an example of computer-mediated communication technologies usage and choice. The results indicated that all of the eight hypotheses showed significant correlation between criterion and predictor variates, supported by different…

Discussion of computer-mediated communication focuses on a study of undergraduates in computer science courses that used observational and self-report techniques to examine the content of electronic mail messages. Work-related and various social uses are described, and examples of messages are included. (42 references) (LRW)