In recent years, the use of asynchronous discussion forums in online learning has increased rapidly. In earlier studies, content analysis is the most-used research method in exploring the discussion transcripts. However, conventional content analysis is a time-consuming task and requires experienced coders. There is a need for an automated…

Text chat facilitates L2 use by providing learners with extended time to plan, monitor, and process production during interactional tasks. However, learners may not naturally take advantage of these affordances, especially for providing peer feedback. This study used video-enhanced chat scripts to examine the behavior of beginner L2 Spanish…

Given the prominence of online teaching over the last few years, mobile instant messaging (MIM) has grown in importance for students studying English outside of class. Applications like WhatsApp have the potential to provide language learners the opportunity to practise communicative strategies while receiving feedback from a teacher. To explore…

Despite suggestions being a common speech act used by writing center tutors, very limited research is available on the use of suggestions in online writing center practice. Drawing upon multiple sources of data including the chat transcript, screen recording of the session, and final revised version of the writer's text, this case study explores…