Debugging (or troubleshooting) provides a rich context to foster problem-solving. Yet, while we know much about some problems and strategies that novices face in programming on-screen, we know far less about debugging and troubleshooting in the context of physical computing, where coding issues may overlap with materially embedded problems. In…

Computer science instructors typically have many responsibilities, such as creating material, delivering lectures, clarifying student questions, and grading student deliverables, while the demand for computer science education has been increasing. Handling all of these responsibilities is challenging in itself. However, it is made worse when…

In this paper we describe the development and refinement of "evidence rules" and "measurement models" within the "evidence model" of the "evidence-centered design" (ECD) framework in the context of the "Packet Tracer" digital learning environment of the "Cisco Networking Academy." Using…

A model of the interface design process is proposed that makes use of two interdependent levels of cognitive analysis: the study of the criterion task through an analysis of expert/novice differences and the evaluation of the working user interface design through the application of a practical interface analysis methodology (GOMS model). This dual…

This study examined the effects of manipulating the modality (text-only, voice-only, voice+text) of a tutorial and restriction (restricted vs. unrestricted) of a simulation's interface on retention and transfer of tutorial content. The tutorial prepared novice students to use Packet Tracer, a simulation developed by Cisco that teaches network…