Although feedback from interface agents has recently attracted increasing research attention, most studies emphasize the cognitive influences. Thus, the effect of each feedback type on student perception remains unclear. This study focuses on three types of feedback from interface agents to clarify student perception of single feedback and…

What more important problem could we solve than helping students make intelligent decisions in their course selections? The South Orange County Community College District created a new award-winning system dedicated to helping students define, refine, and implement their personal academic goals. The user-centered design is apparent in the…

This article describes how the author applied principles of universal design to hybrid course materials to increase student understanding and, ultimately, success. Pulling the three principles of universal design--consistency, color, and icon representation--into the author's Blackboard course allowed her to change the types of reading skills…