High performance computing (HPC) service centres are a vital part of the academic infrastructure of higher education organisations. However, despite their importance for research and the necessary high capital expenditures, business research on HPC service centres is mostly missing. From a business perspective, it is important to find an answer to…

Communal Internet access facilities or telecentres are considered a good way to provide connectivity to people who do not possess home connectivity. Attempts are underway to utilize telecentres as eLearning centres providing access to learning materials to students who would otherwise not be able to take up eLearning. This paper reports on the…

A fresh coat of paint and new furniture were the obvious external changes to an eleven-year-old computer lab at Bentley University when it was renovated in 2011. More difficult than changing the outward appearance of the room was changing the perceptions of what happens inside. The facility had a reputation of being a place where only students who…

Disability issues in Ghana are gradually finding space in mainstream discourse. Conceptualising disability issues is challenged with consensus on the determination of parameters; a complex and controversial process. Our research interest is expressed in two objectives: to determine the status of ICT provision at the Centre for SVIs at the…

This case study describes the use of a synchronous communication application (MSN Messenger) in a large academic computing environment. It draws on data from interviews, questionnaires and student marks to examine the link between use of the application and success measured through module marks. The relationship is not simple. Total abstainers and…

Increasing use of information and communication technologies (ICTs) help individuals to solve several everyday problems, which used to be harder, more complicated and time consuming. Even though ICTs provide individuals with many advantages, they might also serve as grounds for several societal and ethical problems which vary in accordance with…

Describes a Multiple Criteria Decision Analysis Approach for the selection of personal computers that combines the capabilities of Analytic Hierarchy Process and Integer Goal Programing. An example of how decision makers can use this approach to determine what kind of personal computers and how many of each type to purchase is given. (nine…

This paper reports the results of a study that examined the issues created by implementation of campuswide microcomputer networks in a four-year public institution of higher education, and the perspectives and attitudes from which faculty users and computer center personnel view those issues. Six questions served as the focus of the study: (1) the…

The so-called "digital divide"--unequal access to information technology--is one of many social inequalities faced by individuals who are low-income, ethnic minorities, or immigrants. Surprisingly, the digital divide is even larger for young people than it is for adults, with African-American and Latino young people, as well as…

Presents three conference papers from the Association of Library and Information Science Education 1990 Annual Conference that deal with the role of qualitative research in information settings. Highlights include qualitative methodology in cultural institutions; emphasizing the user; and two studies on information management, one using…