ERIC Number: EJ1483980
Record Type: Journal
Publication Date: 2025-Jan
Pages: 17
Abstractor: As Provided
ISBN: N/A
ISSN: N/A
EISSN: EISSN-2544-7831
Available Date: 2025-09-06
On the Use of Large Language Models for Improving Student and Staff Experience in Higher Education
Sam O'Neill1; David Mulgrew1; Ovidiu Bagdasar1,2
Open Education Studies, v7 n1 Article 20250086 2025
Large language models (LLMs) hold great promise for enhancing teaching and learning in higher education, yet educators and administrators still lack practical examples to guide their adoption. This article presents insights and use cases from the integration of LLMs into a first-year undergraduate computer science cohort. By employing LLMs as digital scaffolds, timely support was provided helping students bridge knowledge gaps while engaging in independent problem-solving. At the same time, students were encouraged to maintain a critical stance by evaluating and verifying AI-generated content. These initial observations show that LLMs can encourage self-guided research, offer on-demand feedback, and strengthen cohort identity by acting as a mentor, peer, and liaison. Although the findings are exploratory, they serve as a point of reference for educators, informing future, more rigorous studies aimed at the successful integration of LLMs into higher education settings.
Descriptors: Artificial Intelligence, Natural Language Processing, Higher Education, College Faculty, College Students, Student Experience, Teaching Experience, Scaffolding (Teaching Technique), Digital Literacy, Computer Science, Foreign Countries, Computer Assisted Instruction
De Gruyter. Available from: Walter de Gruyter, Inc. 121 High Street, Third Floor, Boston, MA 02110. Tel: 857-284-7073; Fax: 857-284-7358; e-mail: service@degruyter.com; Web site: http://www.degruyter.com
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: United Kingdom (England)
Grant or Contract Numbers: N/A
Author Affiliations: 1School of Computing, University of Derby, Derby, United Kingdom; 2Department of Mathematics, Faculty of Exact Sciences, “1 Decembrie 1918” University of Alba Iulia, Alba Iulia, Romania

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