The aim of this study was to develop a store service operations practice course based on simulation-based training of video clip instruction. The action research of problem-solving strategies employed for teaching are by simulated store operations. The counter operations course unit used as an example, this study developed 4 weeks of subunits for…

This quasi-experiment utilized three groups of direct service staff to explore the effectiveness of three methods of training and an optional survey was offered after the study. The researcher used a counterbalance design. Three courses developed by an independent distance learning company were utilized to provide the learning experience. Each…

Evaluation of the cost effectiveness of a revised curriculum using computer-based training (CBT) in the Dutch postal service found cost savings and satisfactory training results, implying that CBT is an effective strategy for complex work organizations training considerable numbers of employees. (SK)

Describes a centralized and standardized training program developed by the Department of Veterans Affairs to train newly hired claims examiners. Topics addressed include site selection; technology used in training; curricula development; training the trainers; and trainee reactions. (LRW)

The authors discuss research findings concerninq the potential of computer-assisted instruction in training programs. Research studies concerned levels of skill acquisition, retention of learned materials; and cost effectiveness. (CT)

Describes new educational approaches and classroom management procedures that are changing the professional education program at a business consulting firm. Highlights include a needs assessment study; skills development; specialists; adapting to change; computer-based self-study training programs; curriculum reassessment; and curriculum…

Examines the markets that are taking advantage of distance learning capabilities via the World Wide Web. Topics include the corporate market for self-paced computer-based training, the rise of the virtual university, government uses, the world wide classroom, team teaching, and tools for creating curricula. (LRW)

This document describes the human resources development (HRD) seminar that has been part of Nova University's nontraditional practitioner-oriented, problem-solving, field-based doctoral program in higher education since 1990. Discussed first are HRD in the agricultural and business industrial eras and changing HRD practices/needs in the context of…

Training evaluation and student achievement measurement literature is reviewed with primary emphasis placed on studies reported in the last 10 years. Recent trends in training evaluation and student achievement measurement are presented. Factors relating to this topic, such as statistical methods, course development methods, training techniques,…

This guide is intended to provide a prospective user of interactive video instruction with a guide to the establishment and operation of an electronics worksite training program. The training program is designed to provide beginning electronics technician training equivalent to that available at most community colleges and technical schools. The…

This document describes the Orange County Cluster human resources development (HRD) seminar that was conducted as part of Nova University's nontraditional practitioner-oriented, problem-solving, field-based distance education program in higher education. Discussed first are HRD in the agricultural and business industrial eras and changing HRD…

This document describes the Tampa Cluster human resources development (HRD) seminar that was conducted as part of Nova University's distance education program in higher education (PHE). Discussed first are HRD in the agricultural and business industrial eras and changing HRD practices/needs, Nova University's PHE and HRD program, the proceedings…

This yearbook contains the following papers discussing the types and uses of technology in business education programs at all grade levels: "Technology's Impact on Computer and Business Curricula" (Jaderstrom); "Teaching Technology vs. Technology as a Teaching Tool" (Kizzier); "The Impact of Technology on Undergraduate Business Education…

This CD-ROM contains 693 papers on university teaching and research in the education of adults that were presented during the 27-year period from 1970 through 1997. The CD-ROM is designed to be used with the Macintosh, Windows 95, and Windows 3.1 operating systems and Adobe Acrobat Portable Document Format (version 3), which is included along with…