Describes an interactive multimedia Business Practices Course, developed to help reengineer point-of-need training for professional development, in which the learner conducts a business review of a company's current operations and makes recommendations to improve productivity and increase customer satisfaction. (six references) (LRW)

Describes new educational approaches and classroom management procedures that are changing the professional education program at a business consulting firm. Highlights include a needs assessment study; skills development; specialists; adapting to change; computer-based self-study training programs; curriculum reassessment; and curriculum…