Explains output-based job descriptions, which describe the work rather than the worker. Topics include identifying job outputs; job analyses; identifying skills and competencies as support elements; and benefits over traditional job descriptions, including help in achieving business goals, use in strategic planning, clarifying role relationships,…

Current business and educational environments are mandating the identification, building, and assessment of specific critical competencies for the workforce. However, traditional approaches to competency analysis are often slow, expensive, and backward looking. This article presents several new computer-aided approaches to competency analysis and…

Explains how to develop job profiles that describe the output expected from employees and the competencies required to meet the output so that managers understand and appreciate what their employees actually do. Discusses needs assessments and how clear descriptions of competencies, skills, knowledge, and values are useful in developing training.…