The purposes of the 2003 Public Opinion Survey on Education in Indiana are to serve as a standardized approach for reliable measurement of public opinion, to allow for reliable comparisons to results of similar survey research projects, and to provide a research methodology that facilitates replication in the future and comparisons of results…

Explains benchmarking, a total quality management tool used to measure and compare the work processes in a library with those in other libraries to increase library performance. Topics include the main groups of upper management, clients, and staff; critical success factors for each group; and benefits of benchmarking. (Author/LRW)

Describes how state higher education governing boards can use benchmarking to provide direction for colleges and universities. Provides an in-depth example and indicators used by selected state higher education boards. (EV)

There is significant public policy concern that teacher salaries in the United States are insufficient to make teaching in public schools financially attractive; consequently, there are not enough high-quality teachers. This concern has been particularly acute of late for two reasons. First, new empirical research shows teacher quality to be the…

Managing quality processes become critically important for higher education institutions generally, but especially for institutions involved in open and distance learning. In Australia, managers of centers responsible for open and distance learning have identified two frameworks that potentially offer ways of conceiving of the application of…

The primary purpose of the study was to identify successful electronic and manufacturing engineering programs at two-year colleges that Northeast Community College (a pseudonym) programs can be benched marked against. The project examined two-year college programs for increased enrollment and the number of graduates for the academic years 2000 to…

To help library directors and Web developers create a benchmarking program to compare statistics of academic Web sites, the authors analyzed the Web server log files of 14 university science and engineering libraries. Recommends a centralized voluntary reporting structure coordinated by the Association of Research Libraries (ARL) and a method for…

Identifies and discusses the myriad perspectives on measures of quality and benchmarking in distance education. Reviews the standards or benchmarks of quality that have been promulgated by various stakeholder groups. (EV)

Draws on comparisons between the Australian and U.S. Title I programs in schools, and in particular examines the implications for English-as-a-Second-Language learners of both programs.(Adjunct ERIC Clearinghouse on ESL Literacy Education) (Author/VWL)

This paper provides some conceptualisation on educational quality, which could be the basis for comparison with available indicator sets. In a second section standards and benchmarks and methods to define these are discussed. A third section covers the theme of the use and usefulness of education indicators and results from educational monitoring…

In a survey of 30 Mid-Atlantic Region education leaders, improving the achievement of No Child Left Behind subgroups (low-income students, students with limited English proficiency, students with disabilities, and students in major racial and ethnic groups) was the top priority in Delaware, Maryland and New Jersey, despite concerns about the…

Researchers have recently suggested that the commonalities across the emotional disorders outweigh the differences, and thus similar treatment principles could be applied in unified interventions. In this study, the authors used a benchmarking strategy to investigate the transportability of cognitive-behavioral therapy (CBT) for anxiety and…

Research by the Occupational and Manpower Research Division of the Air Force Human Resources Laboratory has established that task training priority is a function of task factors and that, within a specialty, training priority ratings can be duplicated mathematically from task factor ratings. Because these ratings are measured on a different scale…

In this paper the author examines the implementation of key performance indicators in Canadian post-secondary education institutions. More specifically he charts their implementation from the perspective of students and the effect they have on the quality and delivery of education. Key performance indicators (KPI) in Canada are administered by the…

The purpose of this study is to demonstrate the usefulness of the Schools and Staffing Survey (SASS), for the comparative analysis of alumni teachers. This article shows how SASS can be used as an evaluative tool by any institution that wants to appraise its alumni in comparison to those of its parallel institutions for the purposes of…