This study, which is rooted in design thinking, explores how participants in both academia and industry settings vary in their perceived self-efficacy in critical thinking after using online training units with information and communication technologies (ICTs). Based on the quasi-experimental pre-post research design with stratified sampling, the…

Findings from study one indicate no differences in mode of presentation when counseling students were given a written standard model, written serial model, or videotape model of how to ask tacting questions. In study two, counseling students received written or video models and their responses in writing outperformed oral responses. (Author/RC)