Library quality is no longer evaluated solely on the value of its collections, as user perceptions of service quality play an increasingly important role in defining overall library value. This paper presents a retooling of the LibQUAL+ survey instrument, blending the gap measurement model with perceptual congruence model studies from information…

This study which is based on the Technological Acceptance Model (TAM), seeks to explore whether librarians and LIS students are familiar with the newest technological innovations and whether they are ready to accept them. The research was conducted in Israel during the first and second semesters of the 2012 academic year and considered two…

From a fledgling technology with no proven business models, electronic books (e-books) have grown in importance usurping traditional formats as an acquisitions budget line in many academic library contexts. Business models include purchase, subscription, and pay per use. In academic and research libraries, web based e-book delivery is the dominant…

Using the results for participating Association of Research Libraries from the 2006 LibQUAL+[R] library service quality survey, we examine the service priorities of library staff (for example, whether desired scores for each survey item are above or below average) and the extent to which they are aligned with the priorities of undergraduates,…

The Texas Public Library Summary for 1999 contains summaries of the information submitted by Texas public libraries in the 1999 Annual Report/System Membership Application Form (ARSMA) and reported in detail in the Texas Public Library Statistics for 1999. The Summary provides an overview of Texas public library income, expenditures, services, and…

Discusses the use of the "Output Measures for Public Libraries" measurement method to compare public library performance based on a variety of statistics involving circulation, staffing, and library services. The need to consider the value that library services add to the community rather than relying on statistics alone is stressed.…

Analyses of the relationship between costs and output in more than 3,000 United States academic libraries show that average costs rise more rapidly than output for all types of libraries except two-year private colleges. Major differences in workload and expenditures were found between two-year and four-year public and private institutions. (EJS)

This report presents a summary of Alaska public library statistics for FY (Fiscal Year) 1998 in the following areas: circulation and interlibrary loan; collections; income; expenditures; expenditures on collections; staff and volunteers; and hours, attendance, reference, and programs. The tables and graphs in Part 1 compare this data with…

Presents norms for reference desk staffing based on 1988-89 statistics from over 100 libraries in the United States and Canada and compares results with an earlier study based on 1978-79 statistics. Data are reported on gate count, reference transactions, person-hours at the reference desk, and workload. (five references) (MES)

The 2000 edition of the Michigan Library Statistical Report presents data provided by public libraries, library cooperatives and those public libraries that serve as regional or subregional outlets for providing services to blind and physically handicapped patrons. All legally established public libraries in Michigan were invited to respond. Data…

The survey data on Colorado's academic libraries is organized by sector (i.e., public or private) and board (e.g., University of Colorado, State Board of Agriculture, Colorado Community College and Occupational Education System). There are library-by-library statistics and summary figures for boards and sectors. Full-time equivalent (FTE) student…

Statistics about public and association libraries in New York State are compiled from information supplied by libraries and systems throughout the state. The following tables provide information about the 734 libraries in the systems and the 2 that are not system members: (1) Comparative Study; (2) System Summary (including Public Outlets); (3)…

This report describes the status of academic libraries in 1996, based on results of the 1996 Academic Library Survey, a part of the Integrated Postsecondary Education Data System (IPEDS) of the National Center for Education Statistics. The report presents detailed tabulations for 1996 and historical comparisons with previous years. Topics covered…

Compares interlibrary loan data from a 1995 survey of Greater Midwest Research Library Consortium and Association of Research Libraries members with a 1989 survey. Shows an increase in transaction to staff ratio and a negative correlation between transaction to staff ratio and lending fill rate. Relates factors affecting productivity, such as…

This investigation compared self-reported use of public libraries and public opinion about library services with levels of per-capita library funding over time. Results showed a small relationship between self-reported use of libraries and levels of library funding. There was no relationship between public opinion and funding levels. Non-economic…