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van der Meij, Hans – Journal of Technical Writing and Communication, 1996
Examines the visual manual genre, discussing main forms and functions of step-by-step and guided tour manuals in detail. Examines whether a visual manual helps computer users realize tasks faster and more accurately than a non-visual manual. Finds no effects on accuracy, but speedier task execution by 35% for visual manuals. Concludes there is no…
Descriptors: Communication Research, Comparative Analysis, Computer Software, Guides