This paper focuses on the effect of merger on university efficiency. In a first stage analysis, efficiency scores of English universities are derived for a 17-year period using the frontier estimation method data envelopment analysis. A second stage analysis explores the effect of merger and other factors on efficiency. We find that mean…

The internationalisation of higher education, which has developed from a number of separate initiatives to become a strategic objective in its own right, has not been investigated from a strategic organisational perspective. Case studies of four English universities were developed via a Grounded Theory methodology. Mintzberg and Waters' [1985.…

Researchers in higher education frequently evaluate institutional effectiveness as the difference between an actual and predicted graduation rate, but little is known about whether such a method is reliable or valid. This study examines the measurement properties of effectiveness scores derived from regression residuals for community colleges in…

Since the launch of the Lisbon Agenda, European higher education systems have gravitated towards a common policy blueprint for governance that concentrates power in the hands of executive authorities and increases accountability to external stakeholders. The Polish system remains an outlier, providing an informative case study of a clash between…

The purpose of this research is to investigate the effects of authentic assessment on student satisfaction and promoting behaviour. The sample comprised 120 students enrolled in an undergraduate business programme. A model was proposed and tested using conditional process analysis. It was found that authentic assessments are positively related to…

With globalisation and a rapidly changing environment, the higher education sector in developing countries is facing challenges that require extraordinary leaders. Innovation is important for organisations, particularly in learning environments. Transformational leadership (TL) has been found to have an important influence on innovation, leading…

The aim of this study was to analyse and compare the learning patterns of higher education students from Spain and three Latin-American countries (Colombia, Mexico and Venezuela). For this purpose Vermunt's Inventory of Learning Styles (ILS) was translated into Spanish and tested. The participants were 456 undergraduates enrolled in a teacher…

This article examines students from ethnic minorities and majorities with regard to the relationships between their social and academic integration and their quality of learning. A total of 523 students at four universities completed a questionnaire: analyses of variance were used to examine mean differences, and structural equation modelling…

This paper examines the ombudsman concept; factors which influenced the adoption of the ombudsman concept by Canadian universities; factors associated with the effectiveness of ombudsman offices; and comparative studies of university ombudsmen. It concludes that programs following the traditional ombudsman model appear to be most accepted and…