Describes a study conducted at Illinois State University that compared the results achieved by library users searching the ERIC database on CD-ROM with the results achieved by individual and teamed skilled intermediaries. Evaluation of library services is discussed, patron search strategies are examined, and strategies for improving patron…

An examination of OCLC's EPIC service and standard video reference tools revealed that EPIC was more comprehensive in finding video titles on the popular or specialized topics of bonsai, genealogy, karate, and holography, because of its keyword searching ability on the massive OCLC database. (11 references) (EA)

Behavior of patrons choosing between a person sitting at a counter and one sitting at a desk at each of two reference points was observed at the reference department during remodeling at the M. D. Anderson Library of the University of Houston. Results showed a statistically relevant preference for the counter. (Author/JD)

Rating of five multi-volume encyclopedias ("Collier's Encyclopedia,""Encyclopedia Americana,""Encyclopedia Britannica (EB3),""World Book Encyclopedia,""Academic American Encyclopedia") used 20 evaluation criteria to determine usefulness in answering reference questions concerning copyright. Results…

Evaluates "Booklist,""Choice,""Library Journal," and "the New York Times Book Review" by measuring and comparing (1) total number of adult books reviewed, (2) total number of juvenile and young adult books reviewed, (3) percentage of randomly selected Notable Books reviewed, and (4) how quickly those Notable Books were reviewed. (Author)

Compares "Book Review Digest,""Book Review Index," and "Current Book Review Citations" for their coverage of titles appearing on the best-seller lists of "Publishers Weekly." Methodology is described and results are provided for both 1976 and 1978 titles. (Author/JD)

Indexes to literature published in English-language little magazines are analyzed for duplication and completeness of coverage, and the number of little magazines founded since 1900 is estimated to determine the extent of literary work accessible by means of indexes. A 50-item annotated list of information sources and 12 references are included.

A survey of 113 Texas libraries examined characteristics of reference positions to determine whether there were important similarities and differences between public and academic libraries in the areas of professional qualifications for employment; job skills and responsibilities; work scheduling; benefits; and departmental characteristics. The…

To assist librarians to better understand the information needs of industrial vs academic patrons, this study considers the purpose of searches, the sources checked prior to requesting searches, search characteristics, users' opinion of search results, and typical search profiles of the two groups. (JAB)

Evaluates the coverage provided by eight indexing and abstracting services in the interdisciplinary field of women's studies. Content pages for 17 women's studies journals were checked against appropriate indexes to determine the comprehensiveness of coverage, and "Women Studies Abstract" was found to provide the best coverage. (15…

The relative effectiveness of the CD-ROM information retrieval system, InfoTrac II, and the manual "Readers' Guide to Periodical Literature," was studied. Seventeen community college students were divided into two groups which researched the same questions either on CD-ROM or in the printed index. Results showed the "Readers'…

A survey of 75 small academic libraries reveals that most hold reasonably current editions of four or five different general encyclopedias with considerable agreement on most popular titles. Encyclopedias are used primarily for ready reference and general introductions to research topics; new editions are purchased at least every five years. (EJS)

Reference materials used by librarians responding to reference requests and by patrons at the Iowa State University Library were analyzed to determine which subject areas of the collection received greatest use, and whether subject areas and types of materials used by librarians differed from those used by patrons. (19 references) (MES)

Describes a study that compared pretest to posttest differences among three groups of college freshmen: those who took a traditional library tour, those who had no formal library instruction, and those who used a computer assisted instruction (CAI) program. The results indicate that the CAI program was an effective alternative to traditional…

Examines the commitment to bibliographic instruction in academic research libraries by comparing the existing instructional practices, clienteles, staff involvement, and support structure in those libraries having bibliographic instruction coordinators with those in which the instructional programs are still managed directly by reference…