Discusses the relationship between the problems involved in the creation of expert systems by knowledge engineers, i.e., experts at translating human abilities and knowledge into computer programs, and the major issues dealt with in the planning/analysis phases of instructional development. (MBR)

Discusses tasks, resources, and feedback, the three basic elements in the architecture of learning systems; analyzes these elements in relation to on-the-job learning; and discusses interventions to improve these processes and provide a positive contribution to the productivity of the organization by helping people learn. (MBR)