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Download full textGoldhor, Herbert
A study was made to compare early respondents with late respondents and with non-respondents, using data collected from a study of 1,186 adult borrowers of two public libraries. Usable information was collected from 718 respondents either by one or more telephone calls or by a postcard sent first or when there was no answer by telephone. The…
Descriptors: Comparative Analysis, Data Collection, Predictive Validity, Research Reports
Peer reviewedWeech, Terry L.; Goldhor, Herbert – Library Quarterly, 1982
Results of this study evaluating library reference service indicate a statistically significant difference at the .05 level between obtrusive and unobtrusive evaluation methods. Library staff answer a greater proportion of questions correctly when they are aware of being evaluated. The 30 questions used, a report form, and references are included.…
Descriptors: Comparative Analysis, Data Collection, Library Personnel, Library Services
