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Block, William E. – 1977
Consumer satisfaction with mental health services is one of the process objectives inherent in the general goals for community mental health centers funded federally by the National Institute of Mental Health. Programs must demonstrate that patients and other service consumers agree that their needs are being met by existing services and patterns…
Descriptors: Accountability, Community Health Services, Counselor Evaluation, Evaluation Methods
Peer reviewed Peer reviewed
Racusin, Robert; Krell, Helen – Administration in Mental Health, 1980
Advantages and disadvantages to various methods of assuring quality and accountability in community mental health centers are discussed. Examples are external structure review, peer monitoring, and site visitation. (LAB)
Descriptors: Accountability, Community Health Services, Delivery Systems, Evaluation Methods
Peer reviewed Peer reviewed
Cappel, Lawrence W. – Journal of School Health, 1981
A study determined the levels of treatment satisfaction among community mental health services recipients and if perceptions of treatment satisfaction were the same for both the recipients and the providers. The recipients, mothers of children treated at the unit, were satisfied with the treatment, but the providers perceived their satisfaction as…
Descriptors: Accountability, Children, Community Health Services, Medical Care Evaluation
Ragland, Sherman L.; Zinn, Harlan K. – 1979
This resource manual is designed to assist new and veteran board members in becoming effective and meaningful contributors to the community mental health center (CMHC) program. The materials summarize the growth and development of the CMHC concept and the services required by law and address the process of building and organizing the…
Descriptors: Accountability, Advisory Committees, Citizen Participation, Citizen Role
Veterans Administration, Washington, DC. Dept. of Medicine and Surgery. – 1975
Major contents of this report are the four major presentations made at a workshop designed to give 200 nursing service chiefs a uniform approach for upgrading and expanding skills and knowledge relevant to achieving the mission of the Veterans Administration (VA) Nursing Service. "Facing the Future" focuses on the VA Nursing Service as…
Descriptors: Accountability, Administration, Administrative Change, Community Health Services