Describes the Total Quality Management (TQM) effort undertaken three years ago by Jackson Community College (JCC), in Michigan. Discusses the history of JCC, its early TQM efforts, the basic tenets of TQM, steps taken by JCC to integrate TQM practices into its evaluation methods, and benefits of TQM. (MAB)

Describes Yoji Akao's concept of quality function development (QFD), a strategic tool that translates the customers' quality requirements into organizational language. Examines how El Camino College's (California) application of QFD matches constituent needs to college functions. Includes an 11-item bibliography and lists El Camino College's…

Describes North Carolina's model of community college faculty development that coordinates the improvement of curricula and instruction with professional development activities. Discusses the strategy of basing projects at individual colleges while targeting single curriculum areas statewide and lists curriculum improvement projects since 1985.…

Reviews factors influencing the organization and delivery of academic advising services. Discusses the strengths and weaknesses of seven two-year college organizational models, including faculty only, supplementary, split, dual, total intake, satellite, and self-contained models. Describes advising delivery systems using faculty advisors,…

Describes four community college peer mentoring programs implemented at Niagara County Community College (New York) to update faculty members' skills, promote cross-discipline cooperation, improve new/adjunct faculty teaching, and improve teaching skills through interdisciplinary mentor teams. Analyzes results of the peer mentor projects. (MAB)

Describes "Effective Reading," a newly revised community college developmental reading course, which focuses on reading comprehension skills of predicting, confirming, and integrating; uses the direct teaching model of demonstration, guided practice, and independent practice; and is corequisite with an introductory sociology course. Reports…

Describes the centralized research model used by Miami-Dade Community College. Explains that the district's central office assumes responsibility for conducting all phases of the institutional research program (e.g., determining the research agenda, carrying out projects, monitoring projects, and disseminating results). Highlights strengths and…

Describes the Televised Interactive Education System, linking three community colleges in the Eastern Iowa Community College District. Considers the ways in which this point-to-point microwave system facilitates the active involvement of students in the learning process through two-way audio and video interactivity. (PAA)

Describes Wenatchee Valley Community College's Community Resource Center (CRC), created to promote information exchange, community dialogue, and alliance building to help solve community problems. Reviews the role of the CRC's advisory board and the ways in which the CRC has served the community. (DMM)

Hartnell College is an accredited California Community College serving Salinas and the Salinas Valley, a vast 1,000 square mile agricultural region. The district is characterized by large numbers of migrant workers and their families, chronically high unemployment, high rates of poverty, and low educational attainment. Hartnell's 10,000 students…

Libraries throughout history have utilized some method of communicating resources and services to their communities. Verbal communication progressed into newsletters, event calendars, bookmarks, and posters. More recently, technological advancements have allowed individuals to communicate ideas beyond the confined pages of a book or newsletter and…

This document describes a distance learning program designed to meet the needs of rural health care providers. The program allows students to complete an Associate of Applied Science (AS) in the Meramec Physical Therapist Assistant (PTA) program through St. Louis Community College (SLCC). The first section of the document provides a draft of the…

This 1993-94 biennial report provides information on student and program characteristics, high priority issues, and funding in the Illinois Community College System (ICCS). The report opens with the Board's mission statement and Vision 2000, the ICCS' strategic plan for the future. Next, characteristics of ICCS students and programs are provided…

This fastback provides an overview of developmental education at the college level, focusing on what the concept means and how developmental education programs work. Developmental education is an umbrella term that includes both academic and social/psychological support services for underprepared students. Developmental education students are…

Emphasizing the central role of community colleges in workforce development, this two-part monograph reviews the status of workforce development initiatives at the national, state, and local levels and provides descriptions of 10 exemplary programs at community colleges across North America. The first part focuses on the status of and operating…