This chapter outlines the birth and growth of a veterans' program in Salt Lake City, Utah, and discusses next steps in spurring additional innovations and advancements to improve service for student veterans in community colleges.

This chapter will examine characteristics of first-year experience programs in community colleges, with specific attention to the extant research about their effectiveness, the ways in which research and program delivery can be integrated, and the unique challenges of delivering FYE programs and conducting research about them in community colleges.

This is a report about a unique postsecondary education system, the Tennessee Technology Centers--a statewide system of 27 institutions providing a wide range of rigorous, one to two year, technical/occupational education programs at consistently high completion and placement rates in high skill and relatively high wage employment. This report…

Recommends delivery modes that use mediated instructional systems as a means of attaining desired levels of student achievement. Cites College of San Mateo's use of instructional technologies to achieve cost savings, multiply program availability, and alleviate unemployment, underemployment, and a trained employee shortage. (DMM)

Describes an instructional telecommunications system in use at Kirkwood Community College, which provides 60 hours of live educational programming weekly to over 20 locations through an interactive delivery system. Looks at ways Kirkwood is providing ready access to a variety of learning resources to off-campus learners. (DMM)

Discusses the concept of educational brokering. Describes the Hudson County (New Jersey) Community College Commission's use of leased facilities, adjunct faculty, and contractual agreements with institutions within and outside of the county to utilize their facilities and faculty in specific program areas. (JG)

Describes an instructional telephone network at Kirkwood Community College (Iowa) which involves a four-wire telephone system allowing two-way conversations between the instructor and an unlimited number of outlying class meeting sites. Discusses the advantages and successes of the program. (AYC)

Proposes a "brokerage" model as an appropriate delivery system for open-ended community services. Describes the model's characteristics and cites the Council for the Continuing Education of Women at Miami-Dade Community College (FL) and the Center for Management Development at J. Sargeant Reynolds Community College (VA) as examples. (AYC)

Surveys of the 106 California community colleges resulted in a summary of services for learning disabled students including student evaluation and instruction, core services, and program evaluation. Findings indicated the most critical barrier to equitable services is the variability of identification criteria among campuses. (DB)

This report was prepared in conjunction with the application for accreditation status of the Chicago City-Wide Institute (CCWI) as a unit of the City Colleges of Chicago System. CCWI is an innovative, non-traditional, community-service oriented college, operating as a college without walls in cooperation with other units of the Chicago system. Its…

This paper describes the philosophy and operation of John Wood Community College (JWCC), located in Illinois, which uses neighboring private and proprietary colleges in Illinois, Missouri, and Iowa to provide instructional and support services for its students. Currently, six schools have contractual relationships with JWCC, with the result that…

Reviews factors influencing the organization and delivery of academic advising services. Discusses the strengths and weaknesses of seven two-year college organizational models, including faculty only, supplementary, split, dual, total intake, satellite, and self-contained models. Describes advising delivery systems using faculty advisors,…

The Directions for the Future Conference focused on the roles, responsibilities, and challenges of developing a working relationship among community colleges and community agencies in realizing the total mission of education. The conference was co-sponsored by the American Association of Community and Junior Colleges and the University of Oregon's…

Describes elements of the Student Service Quality Assurance model used at Butler County Community College to assure access to education, access to information via the library and various technological means, employee development, and student development through adjunct advising, career planning, student seminars, developmental studies, and peer…

A former chancellor outlines how he successfully transformed the culture of his campus to enhance retention and student success.