When an institutional program review determined the Hillsborough Community College Libraries Web site was out-of-date, lacked resources, and was in desperate need of a makeover, the authors embarked upon a redesign project. The article describes the challenges and considerations that contributed to the authors' decision-making and design…

Surveys and benchmarks continue to grow in importance for community colleges in response to several factors. One is the press for accountability, that is, for colleges to report the outcomes of their programs and services to demonstrate their quality and prudent use of resources, primarily to external constituents and governing boards at the state…

The article presents experiences of Catonsville Community College (Maryland) in implementing programs for the hearing impaired at minimal costs but maximum benefit. After a description of the setting and regular, developmental, and continuing education programs for the hearing impaired, a cost comparison of each program is provided. (DB)

Recommends delivery modes that use mediated instructional systems as a means of attaining desired levels of student achievement. Cites College of San Mateo's use of instructional technologies to achieve cost savings, multiply program availability, and alleviate unemployment, underemployment, and a trained employee shortage. (DMM)

Describes Truckee Meadows Community College's word processing center, in which students are trained in modern word processing techniques on the same equipment that meets the college's needs for a sophisticated computerized system. Considers equipment, safeguards, advantages, and current and potential uses of the center. (DMM)

Considers ways in which telecommunications can ameliorate the staffing crises of small colleges. Describes West Virginia Northern Community College's efforts to serve remote instructional sites using an interactive telecommunications system. Reviews the college's problem, the design and installation of equipment, and selection and training of…

The department of computer services at Miami-Dade Community College (Florida) limits its monthly newsletter to one page and follows specific guidelines about content and format. The publication is used for communication, public relations, and recognition. This streamlined approach allows for efficient and consistent communication. (MSE)

The Dallas County Community College District developed and implemented a strategic plan for communications that utilizes a county-wide integrated network to carry voice, data, and video information to nine locations within the district. The network, which was installed and operational by March 1987, utilizes microwave, fiber optics, digital cross…

The Measurement and Costing Model (MCM) described in this book was developed and tested at Fox Valley Technical College (FVTC), Wisconsin, to enhance the college's quality improvement process and to serve as a guide to other institutions interested in improving their quality. The book presents a description of the model and outlines seven steps…

In spring 1983, a pilot project was implemented at Cuyahoga Community College (CCC) to conduct a section of a low enrollment course, "The Psychology of Aging," in the main campus's television studio, with two-way communication between the main campus and the two suburban campuses. The project's success was assisted by insuring job…

The document presents a three-level model management and evaluation system for the Los Angeles Community College District's programs for the handicapped, which meets local college, district, and state-level management and evaluation needs. Nine sections discuss: (1) the educational philosophy of the community college and the handicap programs; (2)…

As a solution to the problem of serving large numbers of students with a small staff, the Community College of Rhode Island (CCRI) has adopted three new technologies to advise and register students and respond to telephone inquiries. The first of the technological innovations is TELUS, a telephone voice response registration system offered as an…

At Colorado Northwestern Community College (CNCC), all educational programs, as well as student services and support functions, are formally reviewed/evaluated in depth at least once every five years. This nine-part outline, providing a step-by-step description of the program review process at CNCC, includes the following sections: (1) the value…

The Teaching Information Processing System (TIPS), a computer-augmented instructional aid, provides individualized instruction for large numbers of students. The TIPS procedure involves the following: (1) instructor preparation of a detailed course outline; (2) delineation of course concept areas and objectives; (3) creation and weekly…

Designed to help community colleges increase efficiency and make the best use of depleted funds, this monograph describes innovative and successful strategies currently in place at colleges to improve effectiveness. The innovative practices are organized into five broad categories approximating a "typical" community college's distribution of…