Introduction: Despite the knowledge of good communication as a precondition for optimal care and treatment in health care, serious communication problems are still experienced by patients as well as by health care professionals. An orthopedic surgery department initiated a 3-day communication skills training course for all staff members expecting…

Considers the role functions and general competencies of communication trainers. Focuses on the way trainers execute two principal tasks: 1) selecting topics, teaching, and evaluating communication seminars; and 2) diagnosing and managing communication problems which occur within the organization. (JMF)

Introduces and comments on articles in this symposium issue. Contends that speech teachers have methods to overcome communication problems. Challenges them to sort their methods out, test and phrase them in clear language, document assertions from their own classroom investigations, and eventually build a theory to help people improve their…

Following training in a communication repair strategy (showing), 10 children (ages 4 to 9) with hearing loss showed a greater (but not statistically significant) tendency to use this repair behavior than similar untrained subjects. The children used more explicit repair behaviors when asked questions that requested more information. (DB)

A workshop type method of training teachers in the use of counseling techniques for facilitating parent teacher conferences is described. It is based on the Carkhuff model of attending, responding, initiating, and communicating. At each of the four stages, the leader first discusses its purpose and the specific behaviors to be encompassed in the…

Twenty-one nonverbal autistic children, 4- to 9-years-old, with language ages of 4- to 24-months, participated in the communication learning program from 1 to 3 years. Simultaneous verbal and manual signs were chosen as the communications mode. The children initially displayed infrequent, unrecognizable vocalizations (Screeches, or vocal…

Interpersonal simulations may be used as a module in cultural awareness programs to provide realistic environments in which students, supervisors, and managers may practice communication skills that are effective in multicultural environments. To conduct and implement a cross-cultural simulation, facilitators should proceed through four stages:…

A significant need exists for new and expanded training programs for people who must interact with different cultures. When people experience a new cultural environment, they are likely to experience conflict between their own cultural predispositions and the values, beliefs, and opinions of the host culture. A training program, the Cultural…

Intended as a reference for training and consulting in the field of business communication, this book presents research, implements theory, and explores communication practices vital to all organizations. The titles of the essays and their authors are as follows: (1) "Communication Consulting--The State of the Art" (William J. Buchholz); (2) "The…

This collection of abstracts is part of a continuing series providing information on recent doctoral dissertations. The 12 titles deal with the following topics: (1) the communication training needs of managers in large businesses; (2) sociolinguistic signals of role in university office-hour interactions; (3) the determinants of participation in…