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Robinson, Viviane M. J.; Sinnema, Claire E. L.; Le Fevre, Deidre – Leadership and Policy in Schools, 2014
In this study we bring together Argyris and Schön's theories of interpersonal effectiveness and research on negotiation to develop a model of effective leadership behavior in conversations involving actual or anticipated disagreement. A concurrent mixed-methods design was used to assess shifts in how 18 Australian superintendents responded to…
Descriptors: Intervention, Leadership Training, Leadership Effectiveness, Interpersonal Competence
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Booth-Butterfield, Melanie – Communication Education, 1986
Reviews aspects of the educational environment that impact on apprehensive students; examines the influence of task structure on student performance; and suggests ways structure can be used effectively to enhance communication competence among students at various need levels, specifically those with high or low communication apprehension. (JD)
Descriptors: Behavior Disorders, Behavior Patterns, Behavior Rating Scales, Behavior Theories