This study examines the impact of digital etiquette training on the development of a digital communication culture among future teachers by providing new perspectives and access to scientific knowledge in the field of digital etiquette. A mixed-methods approach was used both before and after the test. The study included 115 respondents. The…

In this discussion, we consider how the use of scenario-based assessment (SBA) can provide students with a way of developing the digital communication skills that business communication research has found they will need for the workplace, alongside other aspects of professional competence. This is because SBA can be employed to engage learners in…

Background: The research interview is a valuable tool for collecting data in qualitative studies. All education researchers, whether novice or experienced, need to prepare carefully when planning to conduct interviews. Thus, how best to assist newer researchers to acquire interviewing skills for the purpose of collecting research data remains an…

Interactional competence (IC) is crucial for L2 learners to communicate effectively across diverse contexts (Roever [2022], Teaching and testing second language pragmatics and interaction: A practical guide). However, providing opportunities to practice interactive oral skills is time and resource intensive, and assessing IC is challenging due to…

Email etiquette is an important skill, especially in professional settings. Research demonstrates that undergraduate students follow email rules when given written instructions plus an example. The purpose of the present study was to evaluate the effects of computer-based email instruction on undergraduate students' email etiquette and to assess…

This study sought to gain insight into how faculty in other disciplines perceive communication skills as well as to conduct a needs analysis that can help us to develop resources to support faculty who are integrating communication assignments into their disciplinary courses. Survey data were collected from 232 faculty at three large, public…

Medical students need to become fluent in the native language of the country they will be working in before entering their work environment at the hospital. For this purpose, third-year students in the international track medicine (ITM) at Maastricht University attended the interactive online medical-Dutch language course. In this study, the aim…

The purpose of the present study was to investigate the role of social networks in the formation of professional communication skills. With this aim in view, a number of training approaches initially used in class were adapted to the online format and re-oriented towards developing professional communication skills using social networks. The…

Our basic communication courses have always been important for our students. COVID-19 presents us with many challenges as well as opportunities for innovation and reflection. We can now heed the call offered by Joyce et al. in 2019 to match the skills most in demand with those we teach and infuse intentionality and value throughout our courses. As…

This paper proposes a comprehensive redesign of the introductory public speaking course for 100% online and asynchronous delivery, emphasizing peer review-based assessment. Research from the post-pandemic educational age informs this approach, which aims to meet the changing demands of online education for digital native students despite the…

Introduction: Developing greater multicultural competence is predicated on developing continual awareness and education about issues relevant to marginalized identities. One way to promote this competence is by engaging in productive intergroup dialogue with individuals representing a diversity of perspectives. Statement of the Problem: Intergroup…

The online environment poses a number of challenges, including creating opportunities for students to interact and get to know each other. I propose adding online discussions that can allow students to explore the real-world implications of biochemistry to provide course context, build the classroom community, diversify student assessment, and…

The prevalence of adolescents and adults with autism spectrum disorder (ASD) is growing worldwide. There is a lack of services to support adolescents and adults with ASD in different areas including social-communication intervention. To fill these research gaps in the literature, the three studies in this dissertation extended the literature on…

This paper examines the use of technology in the development and assessment of interpersonal communication skills in an online second language (L2) Spanish classroom. The study explores the use of synchronous and asynchronous communication tools and strategies to promote interaction among learners, while also considering the challenges and…

This chapter reviews the complex relationship between technology and leadership, focusing on how technology affects the development and demonstration of skills in communication, teamwork, and collaboration. The chapter also proposes a framework for identifying and assessing key leadership competencies in the digital space.