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Dervin, Brenda; And Others – 1977
This study constitutes the second phase of a three-phase project whose purpose is to develop strategies for dealing with the information needs of urban residents. The focus is on how the information practitioner can effectively deal with individual citizens. From Phase I (IR 003 729), an approach, called the client-in-situation approach, was…
Descriptors: Change Strategies, Communication Skills, Community Attitudes, Community Characteristics
