Noting that communication apprehension (CA) is a pattern of anxiety that can profoundly affect oral communication, social skills, and self-esteem, this digest examines some causes and consequences of CA and ways in which it can be diminished. Following an introduction, the digest defines CA and some of its characteristics. Next, the digest looks…

A study was conducted (1) to investigate factors that influence an instructor's choice of behavior when confronted with incidents of students' poor communication performance, and (2) to demonstrate how attribution theory can be used as a vehicle for describing and understanding the causes of instructor reactions or behaviors. The study sought to…

Electronic mail is becoming more and more common in contemporary organizations. Despite the technological sophistication of e-mail, questions remain regarding the value of the innovation for organizations. The assumption that the presence of e-mail, in and of itself, obviates internal communication problems is inaccurate and problematic. This…

A study examined the sentiment and impact of different types, channels, and forms of aggression against the Arab-American community during the Gulf Crisis. Data were selected from entries in the 1990 Anti-Arab Discrimination and Hate Crimes Log of the American-Arab Anti-Discrimination (ADC) National Office. Results show that there were 129 acts of…

Pertinent to potential recommendations for communication training in teacher preparation, a study investigated prospective teachers' intended use of communication control strategies in managing student misbehaviors. As an extension of previous instructional research, a typology of common student misbehavior types (active/passive) and intensity…