Clarifies the nature of communication avoidance through a structural analysis grounded in facet theory. Presents evidence for a duplex model of avoidance in which theoretical distinctions among modalities of approach-avoidance and context proved empirically relevant. Discusses implications of these findings for the explication, treatment, and…

Examines the types of comprehension problems that students experience in classrooms and the tactics they use to resolve those problems. Reports meaningful distinctions among classroom comprehension problems, and finds that the tactics used vary systematically in relation to the situation (class size and instructional format) and the type of…

In a step toward creating a robust natural language understanding system which detects and avoids miscommunication, this artificial intelligence research report provides a taxonomy of miscommunication problems that arise in expert-apprentice dialogues (including misunderstandings, wrong communication, and bad analogies), and proposes a flexible…

Based on multidisciplinary research findings, this report proposes an information processing model of employees' response to highly stressful information environments arising during organizational crises. The introduction stresses the importance of management's handling crisis communication with employees skillfully. The second section points out…

This collection of abstracts is part of a continuing series providing information on recent doctoral dissertations. The seven titles deal with the following topics: (1) the effects of a seven-hour communication training program on participant utilization of six components of communication style; (2) communication skills and cognitive processes in…

In order to build robust natural language processing systems that can detect and recover from miscommunication, the investigation of how people communicate and how they recover from problems in communication described in this artificial intelligence report focused on reference problems which a listener may have in determining what or whom a…