The article strives to contribute to the growing field of conflict resolution by analyzing contrasting cross-cultural perceptions through insights from multiple areas to resolve intercultural conflicts and disputes. Western-centric mediation techniques are dissected in juxtaposition to indigenous methodologies in degrees of (1) substantiality and…

To gain an in-depth understanding of the causes of the often implicit misunderstandings between Western supervisors and their Chinese doctoral students, we examined my lived experiences as a Chinese international doctoral student under the supervision of my Australian supervisors. Our data revealed how misunderstandings arose and evolved from…

The purpose of this paper is to discuss the causes and management of school related conflict. The review of relevant literature shows that conflict is an essential and unavoidable human phenomenon because where there is human interaction, there is a likelihood of personal likes and dislikes. These agreements and disagreements among individuals and…

Regretted messages provide speakers an opportunity to learn. Whether learning occurs should depend upon how the incident is processed. This study had two objectives: (a) to determine how the goal a message conflicts with and seriousness influence the emotion(s) evoked; and (b) to determine which variables predict adoption of learning-oriented,…

A psychoeducational model for improving couple communication is proposed. An important goal in couples counseling is to assist couples in resolving communication conflicts. The proposed communication model helps to establish a therapeutic environment that encourages insight, therapeutic alliance formation, catharsis, self-disclosure, symptom…

Using a network theory of emotion, the role of the evocation of emotion in emotionally focused marital therapy to create intimacy and facilitate conflict resolution is discussed. Accessing underlying primary emotional responses in partners makes available adaptive action tendencies which promote problem solving and helps change self- and…

Instead of avoiding, eliminating, or managing interpersonal conflict, school leaders should explore its transformational uses. A Consensual, no-conflict approach to decision making is impossible. Conflict can serve transformational purposes by helping to organize motives; broadening, strengthening, and clarifying values; and detecting and…

Explores the nature and functions of conflict, its role in fundamental individual and social life processes, and its theoretical relationship to communication from a system-theoretic perspective. Indicates a distinction between conflict and para-conflict, and suggests that the latter is characteristically the object of study in speech and…

Conflict situations in high school were observed in an effort to determine how these situations were regarded by parents, teachers, and students. A striking lack of effective communication among all involved in these situations was observed. (JD)

When dealing with a real dispute based on conflicting goals rather than a misunderstanding, it is better to avoid multiple rounds of "clarifying communication." A better approach is to solicit the opposite party's concerns and critiques, thereby eliciting a sequence of constructive responses until agreement has been reached. Examples are provided.…

A study analyzed the use of third-party credibility as a deliberate and systematic public relations strategy to regain credibility for an organization faced with public hostility. Four types of third-party usage are: citizen participation, outside investigation, adversarial advocacy, and employee dissemination. Third-party credibility as a public…

The importance in Japan of group identity, the Japanese approach to decision making, and the way in which the Japanese avoid conflict and build consensus when making a decision are characteristics of Japanese interactions that are critical for Americans to understand in order to communicate successfully with the Japanese. Those who would be…

This study examines the effectiveness of a cooperatively oriented negotiator who is highly skilled in role reversal in inducing cooperation in an adversary. Agreements were greater and faster in individualistic conditions than in competitive conditions. (Author/DB)

The author claims that open communication and extended dialog can be destructive, while bargaining and compromise can be more successful in resolving conflict. She discusses origins of the communication myth, situations where communication fails, alternatives to destructive dialogue, acknowledging incompatibility, the bargaining process, and…