This transcript contains the text of a speech and five panel presentations on the problems of people with hearing impairments and the provision of academic library instruction to deaf students. Herbert W. Larson describes: methods for effectively communicating with the deaf; the use of signing, lip reading, and interpreters; colleges for the deaf;…

This transcript contains the text of three speeches on the problems of people with hearing impairments and the provision of library services to the hard of hearing. Howard Edward (Rocky) Stone, founder of Self-Help-For-Hearing-Impaired-People, Inc., describes his difficulties as a hearing impaired person, the growing number of Americans with…

Discusses the significance of the reference interview and the need for better communication between Black students and White librarians. Sensitivity and understanding of Black behaviors are recommended as ways of building trust between librarians and students. (52 references) (MES)

Discusses the benefits of creating a collegial environment for library reference staff, highlighting application of the "Golden Rule," supervisor's role, policies and procedures, barriers to success (lack of communication, competitiveness, conflict, dictatorial supervisors, envy, burnout, lack of reward), collegial education and…

When the Mississippi State University (MSU) Library undertook a major reclassification project in March 1989 to convert 175,000 Dewey Decimal titles into the Library of Congress Classification, the Technical Services staff involved in the planning realized that communicating policies and procedures to all levels of library personnel would require…