Argues importance of communication for group decision-making performance and its impact on such performance are function of three task characteristics: structure, information requirement, and evaluation demand. Identifies task circumstances in which group communication can be expected to play role in determining decision-making performance, as…

Analyzes and compares the communication process within effective and ineffective decision-making groups to identify specific behaviors and patterns of communicative behaviors which consistently discriminate between them. Results suggest that effective decision-making groups spend more time interacting and agreeing upon procedural matters than do…

Full study of small group communication must include consideration of task and socio-emotional dimensions, especially in relation to group problem solving. Thirty small groups were tested for their reactions in various "ad hoc" conflict resolution situations. Instructions to the groups were (1) no problem-solving instructions (control),…