Learning Management Systems (LMSs) in education are necessary, especially since the COVID-19 pandemic. A good user experience (UX) in these systems has become increasingly important. However, there are limited resources that could guide implementing both the hedonic and pragmatic qualities of UX. The objective of the present study is to identify…

Library patrons familiar with Web searching conventions often find library searching to be less familiar and even intimidating. This article describes and evaluates a series of usability research studies employing two different and popular methodologies: user-centered redesign and usability testing. Card sorting and affinity mapping were used to…

Instructional design is a critical factor in a successful distance education environment. An efficient design analyzes audience and needs, creates learning goals/objectives, develops materials, methods and media for content delivery, and plans for evaluation and feedback. Design implementation requires certain instructional criteria: (1)…