When professors teach complex topics like trademarks in a business law or legal environment class, the delivery is often too abstract. Textbooks tend to focus on black-letter basics of trademark law, ignoring strategic considerations. Experienced managers know that the strongest trademarks (legally speaking) do not necessarily sell products. These…

Mediation, in which a neutral third party helps two people come up with their own solutions, is being used to settle faculty and staff grievances. Experiences at the University of Massachusetts at Amherst, Duke University, Emory University, and the University of Cincinnati are described. (MLW)