How do college students "really" conduct research for classroom assignments? In 2008, five large Illinois universities were awarded a Library Services and Technology Act Grant to try to answer that question. The resulting ongoing study has already yielded some eye-opening results. The findings suggest changes ranging from simple…

The purpose of this research was to examine the relationship between learning organization dimensions and academic library performance. It studied whether differences existed in learning organization dimensions given the predictor variables of performance indicators, library resources, and demographics of the academic library. This research…

Librarians face many challenges when dealing with issues of privacy within the mediated space of social networking sites. Conceptually, social networking sites differ from libraries on privacy as a value. Research about Generation Y students, the primary clientele of undergraduate libraries, can inform librarians' relationship to this important…

Over the past few years a troubling pattern has emerged, one that might be termed the trivialization of the Master of Library Science (MLS). As a result of several factors, not least the closing of library schools, low rates of pay for librarians, and high costs of living in many parts of the country, some college libraries have found it difficult…

Purpose: University libraries are increasing their e-book collections. The purpose of this study is to investigate graduate students' usage of and attitudes towards e-books at National Taiwan University. Design/methodology/approach: A total of 20 graduate students from the fields of humanities, social sciences, science and technology, and medicine…

Science and engineering libraries have an important role to play in preserving the intellectual content in research areas of the departments they serve. This study employs bibliographic data from the Web of Science database to examine how much research material is required to cover 90% of faculty citations in civil engineering and computer…

The Excelsior College Library is turning fearful faculty members into empowered copyright role models. Geared towards institutions operating without a copyright policy or department, this article outlines a three-step process for fostering faculty collaboration surrounding copyright practices: (1) Give faculty and course developers the tools and…

The purpose of this multi-case study was to describe how library deans and directors at large comprehensive community colleges strategically advocate for and support instructional and technological innovation despite the reality of limited resources and the stress caused by recurring funding crises in higher education. It further sought to examine…

The aim of this research project was to investigate the customer care methods within the Scottish college library sector. The researcher sought to compare examples of the customer care and service policies and practices from the sector with exemplars of good customer service from the retail sector. A qualitative, grounded theory approach was…

Community colleges are often venues for flight training programs. Since such programs are often housed off-campus at a local airport, the library may not even be aware of their existence. These programs range from small single courses done in conjunction with a local airport to full-fledged varieties with a fleet of aircraft owned by the college.…

Weeding a reference collection can be time consuming, a thankless job, and an endless task. It is a dusty job and can add to the librarian's workload. Weeding the collection can add to its currency and usability; plus it removes outdated materials. Periodically weeding allows librarians to remember what is in the collection and what can be removed…

This paper discusses the advantages of a film library as compared with other possible methods of providing films to academic programs and individual viewers, and provides information about creating, maintaining, and evaluating such a collection. Many recurrent problems and their solutions are briefly described.

After one year of providing virtual reference service through an instant messaging (IM) service, Binghamton University (BU) Libraries, under the purview of its Digital Reference Committee (DRC), undertook a study of collected session transcripts. The goals of this work were to determine who was using the IM service and why; if staffing for the…

Measuring quality of service in academic libraries traditionally includes quantifiable data such as collection size, staff counts, circulation numbers, reference service statistics, qualitative analyses of customer satisfaction, shelving accuracy, and building comfort. In the libraries of the third millennium, virtual worlds, Web content and…

Librarians have traditionally taught information literacy skills to science graduate students in separate courses dedicated to information-seeking, during assignment(s)-based library sessions for other courses, or through workshops. There is little mention in the professional literature of teaching graduate students within their research groups.…