In the spring of 2015, the University of Minnesota Libraries formed the Content Services department, which is comprised of Interlibrary Loan, Publishing Services, and the Copyright Permissions Service. These three service points, as well as additional Library units, work together with campus partners to save students money on their course…

Developing a strategy for embedding librarians in online courses can be challenging, but it is essential to demonstrate to accrediting agencies how libraries serve online students. A well-thought-out plan can be scalable and sustainable for rapidly growing online programs and can satisfy accreditation standards. This article examines how one…

Studies about diversity initiatives in academic libraries have primarily focused on large research libraries. But what kinds of diversity work occur at smaller libraries? This study examines the status of diversity initiatives, especially those aimed at students, at national liberal arts college libraries. Results from a survey of library…

Living inside built environments--infrastructure--it is easy to take for granted the things that we do not need to engage, but are at work behind the scenes nonetheless. Well-designed systems become invisible, but to engage them, how do we know which perspectives, objects, and relationships are useful? I examine the University of Michigan Digital…

Describes and analyzes the aid given to the Library of the Indian Institute of Technology, Madras (IITM) by the Library of the Technical University of Berlin (TUB) from the latter part of the 1960's to the end of 1974; and concludes with general recommendations for library aid projects. (VT)

Limited to programs aimed at undergraduate students in American college libraries, this paper describes the development of the concept of library skills instruction and discusses current instructional programs in 13 colleges: Brown, Washington and Lee, Manhattanville, Occidental, Dillard, Dickinson, Oberlin, State University College at…

Florida's Ask a Librarian service (http://www.askalibrarian.org) brings virtual reference to users at their moment of need via the Internet. Ask a Librarian is a growing service with 76 participating libraries including public, school, four-year, and community college libraries. The following article describes how Ask a Librarian was developed…

The final report on program and operations planning for the James Jerome Hill Reference Library attempts to: (1) review the general sequence of events in the planning and implementing of the new program, (2) bring together a number of memoranda and other statements previously presented to committees, and (3) assess the future potential of the…

In response to a trend in which library services are made available to individuals and groups normally without access to them, direct and indirect costs for various units within a library are reviewed to provide a generic format for deriving those costs and establishing user fees. Precautions are also discussed. (MSE)

The program planning phase to improve service programs includes the recommendations that the Trustees of the James Jerome Hill Reference Library: (1) commit the physical facilities and administrative organization to serve as headquarters for the cooperative program of academic libraries, specifically the Cooperating Libraries in Consortium, Inc.…

A nine month self-study aimed at improving public and technical services, internal operations, and overall management was conducted during 1979-80 by the library staff at Saint Mary's College. A part of the Small Library Planning Program, the study was funded by the Lilly Foundation through the Office of Management Studies, Association of Research…

Presents differing interpretations of the Copyright Law by various university libraries, and examines implementation of the law into their library services with subsequent problems, modifications, and faculty/student reactions. (CWM)

The Central Piedmont Community College Libraries have been successful in creating positive expectations from the CPCC community by connecting an official library logo with quality library service. The creation of the CPCC Libraries' logo CLICK was a process that spanned several months. A history of this process details the meetings and design work…

Traces the development of Lima Community College's computer literacy program, which uses the library as the site of ongoing computer education. Explores such factors in program development as funding, hardware choice, and implementation steps. Responds to several myths about computers, e.g., microcomputers take up little space and reduce staffing…

This is a summary report on the symposium on "Joint Design and Development of Library Systems". The major result of the symposium was a plan whereby in return for the funding necessary to support meetings of an informal communications among a small project team of individuals working in different library systems currently in the process of…