Libraries have become increasingly interested in studying the use of spaces within their buildings. Traditional methods for tracking library building use, such as gate counts, provide little information on what patrons do once they are in the library; therefore, new methods for studying space usage are being developed. Particularly promising are…

The LibQUAL+[TM] survey was used in 2006 to assess library service quality at the University of Notre Dame. While results showed that the Libraries were meeting users' expectations for service in most areas, a closer examination of the data revealed dissatisfaction from a subgroup of users in one particular dimension of library services. This…

Compares the compact disc read-only-memory (CD-ROM) Magazine Article Summaries (MAS) and Magazine Index Plus Backfile (MI+) in terms of system hardware, index coverage, searching capabilities, citation display, printing citations, local holdings, and miscellaneous features and costs. Finds in favor of MAS. (DMM)

Categorizes and compares sample of public and academic library reference questions. (KP)

Questions related to the expansion of online bibliographic searching at the University of Wisconsin-Stout are examined. A brief review of the literature on why libraries search online is followed by a discussion of the specific situation at Stout where the ERIC data base is the only online service currently used. The variety of online data bases…

Data from 44 respondents in a survey of the 50 largest academic members of the Association of Research Libraries and the four largest black university libraries are analyzed in this report on reference services. Included in the analysis are data on reference and directional transactions collected by the fall 1976 LIBGIS survey for the institutions…

The jobtype of an academic librarian--administrator, public service librarian, or technical service librarian--appears to be an important determinant as to corresponding contacts with various types of information sources important in decision making. (Author/MBR)

Examines and compares the costs and response times of traditional interlibrary loan services and four commercial document delivery suppliers based on a study conducted by Vassar College libraries through the OCLC Interlibrary Loan subsystem. Results are reported that indicate commercial services were usually no more efficient but were more…

In order to ascertain what data elements should commonly be considered in the development of a meaningful procedure for recording and analyzing library reference transaction data for planning purposes, a comparison was made between the development, use, and results of surveys designed and tested at the University of Nebraska at Omaha (UNO) and the…

A synthesis of the literature on the advertising and promoting of online bibliographic retrieval services in academic libraries was conducted to suggest specific approaches and methods that can be used to make the academic community more aware of these services. Six levels of activity in program planning for promoting online services are…

Discussion of selection of the InfoTrac Expanded Academic Index database of journal citations to add to the online catalog at a university library considers access to full text on microfilm, coverage, differences between CD-ROM and tape versions, pricing, search capabilities, printing, and downloading. Comparisons are made with the UMI Data…

Seven small college libraries in the state of Utah were surveyed to determine collection size, fiscal status, orientation of clientele and services, organization and staffing, cooperative activities, and automation and planning. The survey used statistical data collected by the National Center for Educational Statistics and questionnaires sent to…

Description of end user online searching at University of Ottawa highlights user survey, establishment of after-hours end user search service, costs, regulations, training librarians, publicity, implications, comparison of online searching by end users and trained intermediaries, presearch counseling, and librarians' perceptions of end users.…

The survey data on Colorado's academic libraries is organized by sector (i.e., public or private) and board (e.g., University of Colorado, State Board of Agriculture, Colorado Community College and Occupational Education System). There are library-by-library statistics and summary figures for boards and sectors. Full-time equivalent (FTE) student…

This study compares ABI/INFORM and Wilson Business Abstracts in order to determine user preference. Surveys in the form of questionnaires were used to evaluate users' preference of interface, database response time, search results and ease of use with both business CD-ROM databases. Kent State University students, faculty, and patrons interested…