Web 2.0 challenges libraries to change from their predominantly centralised service models with integrated library management systems at the hub. Implementation of Web 2.0 technologies and the accompanying attitudinal shifts will demand reconceptualisation of the nature of library and information service around a dynamic, ever changing, networked,…

The libraries of nine British polytechnics were surveyed in the following categories: accommodation of users, management, staffing, services, interlibrary cooperation, user education, collection size, periodicals, audiovisual resources, cataloging and classification, binding and processing, and funding. (JAB)