Compares the compact disc read-only-memory (CD-ROM) Magazine Article Summaries (MAS) and Magazine Index Plus Backfile (MI+) in terms of system hardware, index coverage, searching capabilities, citation display, printing citations, local holdings, and miscellaneous features and costs. Finds in favor of MAS. (DMM)

The paper addresses issues in libraries' architectural accessibility for disabled students. A history of awareness regarding accessibility is recounted and the increased acknowledgement of need for services for disabled persons is underlined. The author points out steps that may be undertaken to provide accessibility in ways other than major…

This manual is primarily designed as an orientation program for librarians new to the Reference Services Division at the State University of New York at Albany University Libraries. It contains practical information and some of the procedures necessary for providing service at the reference desk in these libraries. The appendices provide samples…

Presents strategies for a successful marketing plan for community college library services. States that aggressive marketing together with quality service is the key to clientele growth and a positive public reputation. Enumerates steps in developing a clear-cut marketing plan. (CBC)

Reports on a survey conducted to gather information on collection size, staffing, cataloging and classification, organization of serials and audiovisual materials, circulation procedures, and special patron services at each branch library of the 28 Florida community colleges. (DMM)

The Orientation and Training Task Force of the Temple University Library was charged by the Director of the Central Library System (CLS) in October 1987 to develop plans for a three-level program, including an orientation component for all CLS staff, a second component for staff who regularly work at any public service point, and a third component…

In September 1981, Carnegie-Mellon University Libraries inaugurated a Question/Comment Board, soliciting from users their suggestions, opinions, and complaints, and prominently displaying the libraries' responses to these queries. This technique has proved to be an effective method for identifying users' perceptions of libraries (i.e., physical…

Describes how two Northern Virginia Community College campuses began using the "after dark" services of DIALOG and BRS to provide their first on-line searching. Indicates that both campuses had positive experiences with these services and plan to continue their use along with the full DIALOG system in the future. (DMM)

Examines issues related to the education of community college librarians. Discusses reasons for the lack of community college specializations in library and information science programs; proposes a philosophy of community college librarianship; and highlights innovations related to selection, media production and design, curriculum and course…

Discusses the rapid influx of computer systems and effect of automation on traditional library services at Lansing Community College. Highlights economic ramifications, benefits for patrons, changes in the nature of reference service, and the dangers of information overload. (DMM)

In the winter term of 1979-1980, 692 faculty members and 1,319 students responded to a library use study conducted at the Technishe Universitat Wien (Vienna, Austria). Among other topics, the hours of operation of the main library were studied. Results show that more than 50% of the faculty and more than 70% of the students consider the…

Contends that the interactive authoring of microcomputer software is an appropriate service for community college libraries. Lists steps in the development of such a program. Provides a sample program authored in BASIC for a learning module on the use of figurative language. (DMM)

Highlights the need for two-year college libraries to expand services to educationally disadvantaged persons. Explores the nature of this target group and some of the barriers to higher education they face. Considers the implications their needs have for learning resource centers and discusses some potentially effective responses to those needs.…

Suggests ways that community college librarians can improve communication with: (1) faculty, including new faculty, off-campus instructors, and counselors; (2) administrators; (3) peers; (4) support staff; and (5) students. Highlights communication techniques particularly useful for each group. (DMM)

Reports on an evaluation of Midland College's Health Sciences Library as a separate collection with a different classification system, with special focus on the effects of the organizational structure on the efficiency and cost-effectiveness of technical processing. Concludes that the separate library is a viable, cost-effective alternative. (DMM)