The discriminatory practices against African Americans during the Jim Crow era in St. Louis, Missouri did not deter Dr. Ruth Harris, the first African American female president of Stowe Teachers College (STC) in St. Louis, from accepting the challenge of leading the African American teachers' college from 1940 to 1954. Her appointment to President…

This dissertation provides historical insight into the design and implementation of one strategic plan of a public higher education system in an effort to inform future similar strategic planning processes. On July 1, 1994, the Board of Regents appointed Stephen R. Portch the ninth Chancellor of the University System of Georgia. The timing was…

This nine-part literature review examines ways in which community college administrators are dealing with the rapidly changing social, political, and educational environment. Part I examines some of the external pressures placed on community colleges to change both policy and programs, and argues against reactive responses to these changes. Part…

Traces the development of the principles and practices of Total Quality Management (TQM) at El Camino College, in California. Discusses institutional resistance to change and the need for careful implementation analysis and constituent group involvement. Includes a nine-item bibliography of theoretical and descriptive works. (MAB)

Defines Total Quality Management (TQM) and describes prerequisites for successful implementation, underlying assumptions, and the cultural barriers hindering implementation. Indicates that TQM's long-term benefits outweigh costs at most colleges. Urges practitioners to rate their schools with respect to the prerequisites and assumptions to…