Brigham Young University (Utah) has addressed the need for maintenance and support of distributed computing systems on campus by implementing a program patterned after a national business franchise, providing the support and training of a centralized administration but allowing each unit to operate much as an independent small business.…

A University of Miami (Florida) project to centralize imaging/document management is described. The system will enable document storage, retrieval, and work-flow management, lower costs, and improve on traditional business practices. Benefits of imaging/document management, the rationale for centralizing, and the three-phase implementation plan…

At Southern Methodist University (Dallas, Texas), the emphasis in computing and information services has been shifted from dividing resources between administrative and academic computing to combined central support for microcomputing. A universitywide computer planning and policy committee and a college computer coordinator acting as liaison…

In July 1993, DePaul University integrated its information technology and service functions under a new division of University Planning and Information Technology, consolidating formerly fragmented services to achieve a unified direction for information technology closely aligned with university goals. This case study discusses the framework,…

A description is provided of Rancho Santiago College's institutional research program, which uses a traditional centralized research model, augmented with alternative, decentralized approaches. First, background information is presented on the college and the role of the research office in management, decision-making, and educational support.…

An institutionwide strategic planning effort at Central Michigan University, in response to a need for rapid and significant changes in its information technology infrastructure, is outlined. The effort resulted in a matrix governance structure for information technology that acknowledges the value of both distributed support and a strong central…

The operations of the Stanford Center for Information Processing (SCIP) at Stanford University are described: SCIP manages most of the centralized computing facilities at the university. (BH)

A description of the recent development of Florida State University's administrative information services looks at the role of faculty input, the strategic plan, underlying administrative principles and considerations, networking and telecommunications, integration of instructional and research computing, and centralization of computing service…

Cuyahoga Community College's three-phase Institutional Development Program (IDP) was established in January, 1975, to provide systematic and uniform college-wide planning and management procedures. This report first discusses the social forces which led the college to undertake the IDP; identifies the long-range planning, governance, and…