Purpose: The purpose of this paper is to explore the dilemmas that challenge reputation management in the context of higher education (HE). Design/methodology/approach: The paper introduces one Finnish multidisciplinary master's degree programme as a case in point. The empirical data comprises a student survey and semi-structured interviews with…

This study surveyed graduate programs of Higher Education Administration within the Southeastern United States in order to identify programs perceived to be "excellent" and to profile their predominant characteristics. A 10-item survey instrument was developed and mailed to the program director, chair, or coordinator at all Southeastern…