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Kettunen, Juha – Online Submission, 2011
The purpose of this study is to investigate the integration of strategic management and quality assurance in higher education. The study presents how the value chain can be described in the strategy and quality maps, which are, respectively graphical representations of the strategic plan and the quality assurance system. The quality map is a new…
Descriptors: Strategic Planning, Higher Education, Quality Control, Total Quality Management
Public Agenda, 2012
"Building Institutional Capacity for Data-Informed Decision Making" is the third installment of the Cutting Edge series, which aims to help colleges engage faculty, scale successful interventions, and create a strong culture of evidence through use of data to strengthen their institutional change and student success efforts. Though the…
Descriptors: Evidence, Community Colleges, Organizational Change, Decision Making