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Peer reviewed Peer reviewed
Knutson, Thomas J.; Kowitz, Albert C. – Central States Speech Journal, 1977
Descriptors: Behavioral Science Research, Cognitive Processes, Conflict, Conflict Resolution
Peer reviewed Peer reviewed
King, Albert S. – Journal of Business Communication, 1977
Focuses on lawyer-nonlawyer patterns of response to incongruity and suggests that communicators be aware of the necessity for adopting different message strategies for lawyer and nonlawyer recipients. (MH)
Descriptors: Arbitration, Behavior Patterns, Behavioral Science Research, Cognitive Processes