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Goulo, John D. – Journal of Experimental Psychology: Human Perception and Performance, 1978
Novices and experienced business executives were compared on speed at dictation and writing of business letters. Differences between the two groups were not as great as might have been expected. Composition itself appears to be the fundamental skill and limiting factor, while the method of composing is secondary. (SJL)
Descriptors: Administrators, Business Correspondence, Cognitive Processes, Letters (Correspondence)