As younger generations become immersed in technology, museums and cultural institutions must create a familiar digital experience to cultivate connections with the 21st century visitor. Authors present an example of working with institutional content experts to create a digital outreach package that activates the museum's content to engage K-12…

This case study explores services academic libraries provide to students with disabilities and the impact these can have on the success and experience of these students. The study focuses on staff training and outreach programming. The authors examine the academic library literature surrounding these topics, provide examples of programming…

Using a funds of knowledge framework, this qualitative case study focuses on Latina/o staff in a college outreach program. Findings suggest the success of the outreach program is influenced by staff who have incorporated funds of knowledge into their professional practice. This study reveals that funds of knowledge are not only accumulated or…

The COVID-19 pandemic caused a rapid and unprecedented shift of widening participation and outreach activities to online and remote delivery. The impact of this went beyond practitioners and the university sector; positive and negative implications are felt by stakeholders and the broader community. This shift online is discussed through the lens…

Much outreach work now focuses on the most educationally disadvantaged localities in England, identified by the government-funded National Collaborative Outreach Programme as "target wards." This study explores the underlying reasons why these districts return rates of young higher education participation that are not only comparatively…

This case study presents the Liverpool experience of using social media as an academic library to enhance audience engagement and create a community of users. It looks at the development of social media in the library, focusing on the concerted effort to grow followers and develop a meaningful use of these tools. It considers the value of taking a…

The Cooperative Extension Service (Extension) is part of the land-grant university system with a mission of outreach and service in the areas of agriculture, natural resources, family and consumer sciences, youth development, and community economic development. As the number of minorities grows in the United States, Extension needs to ensure that…

Urban universities are uniquely positioned to make powerful and lasting contributions to the grand challenge of food security. To better understand the various dimensions related to the university's role in food systems, this case study explores intentional linkages, significant developments, natural tensions, and emerging impacts at the Ohio…

As noted by Kolb's (1984) experiential learning theory, adults learn best through experiences. Typically delivered in a traditional, face-to-face classroom setting, service-learning integrates the knowledge learned in the classroom with real-world experience and community service. E-service-learning, service-learning delivered in part or entirely…

In this case study we will examine the role of the library in Open Educational Resources through the lens of library value described in Megan Oakleaf's 2010 ACRL [Association of College and Research Libraries] report. While librarians in our organization have traditionally not played a role in textbook adoptions, the campus academic goal to…

This case study examines the implementation of a state legislative mandate to allow guns on campus at a public higher education institution in the southeastern United States. This study explores the process that one campus underwent to implement an externally mandated change. Additionally, this study examined whether Newcombe and Conrad's (1981)…

Improving collegiate women's access to and retention in engineering requires a multifaceted approach. Though a majority of existing interventions are aimed at changing women, strengthening their skills, and increasing their networks, little emphasis is directed at addressing the institutional factors that influence women's opportunities for…

Limited research exists on the role service learning can play in helping students understand loss and grief. Through semi-structured interviews with students and instructors, online surveys, and course feedback, this qualitative case study examined the experiences of 15 university students in an outreach course working with grieving K-12 students.…

The proposed benefits of participatory arts for older adults continue to attract empirical attention, but how informal group participation aids personal enrichment is not yet fully understood. This qualitative case study of a University of the Third Age 'outdoor sketching group' explores the meanings its members attach to art-making in retirement…

Universities and stakeholders themselves demand more direct impact of scientific research provided through engagement and scientific outreach. Yet few research faculty receive preparation during graduate school or as early career faculty in anything other than research procedures such as scientific communication, education, or outreach. The…