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Proceedings of the Annual Meeting of the Council for Programs in Technical and Scientific Communication (18th, Cincinnati, Ohio, October 10-12, 1991).

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Zappen, James P., Ed.; Katz, Susan, Ed. – 1991

Based on the theme of issues, questions, and controversies in program development and review, this proceedings presents papers delivered at the annual meeting of the Council for Programs in Technical and Scientific Communication (CPTSC). Papers in the proceedings are divided into four sections: Benchmarks for Quality: Developing Criteria for…

Descriptors: Accreditation (Institutions), Advisory Committees, Case Studies, College Faculty

Writing for Safety. Facilitating a Team Approach to Writing Operating Instructions. ANTA Leading Edge Training Case Study.

Serle, Oenone – 1996

The Australian engineering company, Jaques, and Swinburne University of Technology conducted a joint project to write more than 190 operating instructions for the company's 77 employees. First, the university's Workplace Skills Unit (WSU) interviewed 75 production workers to identify their language, literacy, and training needs. The WSU negotiated…

Descriptors: Adult Education, Case Studies, Certification, Cooperative Planning